1. Scope of application:

Applicants for pure provident fund loans can make appointments for loan processing time, processing outlets, pre-fill information in advance, and make inquiries, changes, and cancellations of pre-filled information.

2. Processing channels:

Official online channels of the provident fund (including the Shanghai Housing Provident Fund website www.shgjj.com, "Shanghai Provident Fund" WeChat) and the 12329 housing provident fund service hotline (for appointment only for borrowers of shared-ownership security housing).

3. Processing conditions:

The loan applicant has signed an online purchase contract and paid the down payment, and has applied to be an individual user of the provident fund website.

4. Handling process:

(1). Online appointment pre-filling for pure provident fund loans: users log on to the Shanghai Housing Provident Fund website (www.shgjj.com), or "Shanghai Provident Fund" WeChat--fill in the information--select the appointment site and time--SMS verification--appointment successful.­

(2). Appointment on the 12329 service hotline of pure provident fund loans for shared-ownership security housing: dial 12329 housing provident fund service hotline--select the appointment outlet and time.

5. Matters needing attention:

(1). Applicants who apply for a pure provident fund loan for housing with shared property rights need to make an appointment in advance.

(2). Loan applicants who have pre-filled the appointment can inquire, modify or cancel the pre-filled information through the original appointment channel.